93093
Toronto, ON
Contract
Yesterday
Sr Associate Technology (Application Support/Systems Engineer)
Location: North York (2-3 days a week onsite))
Expected Duration of an initial 6-months
Overview
We are seeking a Senior Associate Technology L2 (Application Support / Systems Engineer) to support a leading retail organization's cloud-native application ecosystem. This role is ideal for someone with strong production support experience, deep expertise in Kubernetes environments, and a passion for maintaining highly available, scalable applications.
The successful candidate will play a critical role in ensuring application reliability, monitoring system health, troubleshooting complex production issues, and driving operational excellence within a modern cloud-based environment.
Key Responsibilities
- Monitor and maintain application health across distributed systems and cloud-native platforms.
- Configure, manage, and optimize observability, monitoring, and alerting solutions.
- Investigate, triage, and resolve production incidents and service disruptions.
- Troubleshoot application performance, latency, and stability issues.
- Support Kubernetes-based environments and production deployments.
- Collaborate with engineering and platform teams to improve system reliability and operational efficiency.
- Participate in incident management, root cause analysis, and post-incident reviews.
- Contribute to CI/CD processes and deployment automation initiatives.
- Drive continuous improvement in monitoring, alerting, and operational practices.
Required Qualifications
- Strong experience in Application Support, Site Reliability Engineering (SRE), or Systems Engineering roles.
- Hands-on experience with Google Cloud Platform (GCP).
- Strong experience working with Google Kubernetes Engine (GKE) and Kubernetes-based environments.
- Expertise with observability and monitoring tools such as:
- Grafana
- Prometheus
- Datadog
- Dynatrace
- Splunk
- Similar enterprise monitoring platforms
- Experience supporting and troubleshooting distributed systems and microservices architectures.
- Hands-on experience with Jenkins and CI/CD pipelines.
- Strong understanding of incident management and production support processes.
- Experience with distributed tracing and application performance monitoring.
- Proven ability to troubleshoot and resolve complex production issues in high-availability environments.
Preferred Qualifications
- Experience supporting large-scale retail, eCommerce, or customer-facing digital platforms.
- Familiarity with modern cloud-native architectures and operational best practices.
- Experience working within enterprise-scale production environments.
- Strong communication and stakeholder management skills.
The pay range that the employer reasonably expects to pay for this position is between CA$75.00 and CA$90.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
This posting is for an existing vacancy.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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