Job Title: Sr BSA (Salesforce)
Location: Toronto, ON (Hybrid)
Estimated Duration: 15 Months
Any specific tools/skillset: Any specific tools/skillset: Technical BSA who has experience in data mapping and API documentation. Good documentation and communication skills will be essential.
Domain-based data modeling, information and data modelling, event definition and data mapping, inter-system data mapping, business and technical requirement elicitation, functional specifications. Experience in API, integration, and event-based product development. Experience working in an Agile product development team. Proficiency with JIRA, Confluence and Microsoft Office tools.
Role profile description: 8+ Years’ Experience
University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience Active pursuit of related industry certifications is considered an asset
Required Capabilities
• Rapidly acquires new knowledge, learns new skills, and applies creative thinking to solve problems while understanding the organization’s vision, purpose and values
• Adaptable to changing assignments and product outcomes Process and Prioritization
• Directs work of self through goal setting, time management, and planning
• Meets deadlines for work through use of time management ? Identifies prioritization conflicts and works with PM’s, Program Managers, Senior Business Systems Analysts and leaders to resolve ?
• Leverages practices to manage and simplify work, and use resources efficiently Attention to Detail
• Ensures accuracy and completeness of work to maximize quality, build credibility, and avoid re-work Decision Making
• Strong conceptual, analytical and problem-solving skills ? Understands the costs and benefits of actions, and makes recommendations towards the most appropriate one, uses collaboration and judgement to form conclusions
• Seeks to understand business needs, and delivers high quality service to the business
• Facilitates cooperation among peers and within the team, leveraging feedback to develop new strategies and approaches
• Builds effective relationships with colleagues and external stakeholders quickly and confidently, to positively influence outcomes
• Communicates issues clearly and effectively with stakeholders Business Relationship Management
• Seeks to understand business needs, and delivers high quality service to the business while understanding the organization’s vision, purpose and values Motivation
• Is passionate about technology and the user experience, demonstrates inner self-starter, and is accepting of and open to learning new ideas outside scope or knowledge
Portfolio Requirements, Design & Scoping
• Guides and facilitates the analysis for less complex products
• Elicits and validates business requirements
• Facilitates and actively participates in meetings, walkthroughs and reviews of deliverables
• Develops functional requirements
• Develops and delivers training & support materials for affected stakeholders
Problem Solving & Analysis
• Performs analysis to determine impacts to products
• Validates requirements and proposed solutions to stakeholder’s satisfaction and translates those processes, needs and requirements into related artifacts and documentation
• Troubleshoots moderate to complex problems to determine root-cause, requiring analysis and exploration of options, recommending solutions or preparing discussion for escalation
• Communicates with business stakeholders on technical components, risks, issues
• Ability to understand data requirements, standards, controls, modeling techniques
• Develops and validates solution design, product configuration, or package criteria with business stakeholders Quality
Quality Assurance
• Ensures overall testing efforts represent business and systems requirements in partnership with the QA team (where applicable)
• Develops and maintains test documentation, test strategy, review and supports testing outcomes as required
• Partners with developers and other team members to resolve defects, considering data and privacy requirements
• Develops and executes test cases, confirming test cases represent business requirements
• Ensures traceability of requirements across application lifecycle
• Manages moderate complexity acceptance criteria
Continual Improvement
• Gains exposure to and learns new technologies, frameworks and tools
• Evaluates and learns new analysis strategies, tools and methods that provide business value
• Improves current practices and tools
• Adapts to organizational change, best practice and improvements across teams, including the effective implementation and adherence to analysis processes and practices and architectural directions
• Participates in audits, governance and support activities
Customer focus
• Takes accountability for own and towards team deliverables
• Trains newer analysts in how to gather requirements and solve problems effectively
• Partners with product teams and/or architects to develop technical requirements and engineering/non-functional specifications 6. Technical Leadership
Technical Leadership
• Provides training to new or less senior professionals or cross discipline practitioners on processes, tools and approaches
• Shares knowledge and experience with members of the team to identify and share opportunities to improve the work, identify better ways of doing things
The pay range that the employer reasonably expects to pay for this position is between CA$80.00 and CA$105.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
This posting is for an existing vacancy.If you believe this post to be fraudulent, please report by clicking here
Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!