Our client is a leader in the Canadian Wireless Carrier industry. We are looking to hire a Sr. Marketing/CRM consultant to work on an initial 6 month contract term that has the chance to be extended for more term. The role is open to both the Toronto and Montreal markets. This is a Hybrid role with three days per week required to be in office.
The role:
Job Responsibilities
•Interfacing directly with clients, analyzing business requirements, recommending solutions through the functional requirements document.
•Supporting the project manager in delivering projects on budget and on time; including requirements gathering and system gap analysis, delivering training, preparing test plans, designing data migration strategies, managing issues and risks.
•Configuring CRM to meet customer requirements. This is a hands-on role where the candidate is responsible for working with the client to deliver a configured solution.
•Prepare specification documents for CRM Development staff to customize solutions for specific needs. This includes design work, liaising with the developer, preparing test plans, delivery to the client in a test environment and assisting with go-live support.
•Provide telephone support, guidance and assistance to clients as required.
Job Qualifications:
•5+ years of business experience in CRM;
•3+ years of mid-range CRM implementation experience on multiple client sites
•Hands on MS CRM experience is a definite asset.
•Strong client focus and proven consulting experience.
•Must be a go-getter and willing to further your education with obtaining MS Certifications.
•Excellent communication skills, critical for documentation of requirements, liaising with development staff and training clients.
The pay range that the employer reasonably expects to pay for this position is between CA$65.00 and CA$85.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
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Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
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