Job Title: Systems Administrator
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 Months

SUMMARY OF DAY TO DAY RESPONSIBILITIES:

  • IT Service Management – Design and implement solutions following established IT Service Management policies and standards.
  • Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives.
  • Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas.
  • Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates.
  • Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements.
  • Lead/contribute in architecture, design & code reviews of IT Service Management solutions.
  • Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts.
  • Perform off-hours maintenance and deployments for system releases and provide 24×7 support to maintain service availability.
  • Code deployment in 15 instances of ServiceNow

MUST HAVE:

  • Systems administrator experience with service now – 5+ years
  • CSA certification
  • Strong communication skills

NICE TO HAVE

  • Development experience
  • Banking experience
  • ITIL 4

The pay range that the employer reasonably expects to pay for this position is between CA$60.00 and CA$67.00

Our voluntary benefits offering includes medical, dental, vision and retirement benefits.

This posting is for an existing vacancy.

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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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