Training Coordinator

We do one thing, and we do it well: safely moving oil between some of the world’s most critical markets. We’re building our high-performing team with versatile thinkers who thrive on solving big challenges together. If you’re ready for a position where your skills are highly valued and your work is incredibly important, we want to meet you. Bring your talents to a new streamlined energy company, dedicated to operational, commercial and safety excellence as we pursue our critical purpose of delivering the energy people need.

The Opportunity
The client team is seeking a dedicated Training Professional to join and grow with the Training Department as a Coordinator to implement end to end scalable and sustainable training solutions for a wide variety of roles, topics, and jurisdictions, based in Calgary, AB.

Reporting to the Safety Program and Culture Manager, this position will support daily operations through effective and efficient delivery of our training processes, procedures and systems to ensure our pipeline operations are safe, compliant and effectively managed.

The ideal candidate will have advanced diagnostic skills, in-depth knowledge of training needs assessments, methodologies, evaluation criteria, and technologies, along with effective communication and business partnering capabilities.  This is a unique opportunity to bring your talents and energy to be at the forefront of shaping a dynamic workplace where all employees will thrive.

What You’ll Do

• Work with business areas and vendors to schedule classroom training, contact vendor, manage participant registration, and complete course completions within our learning management system (LMS).
  • Organize and complete activities on multiple tasks concurrently and in a timely manner.
  • Handle timely changes.
• Ensure appropriate training vendors are chosen to meet training requirements and support the new vendor process.
• Maintain a central training calendar and work with local area contacts to manage training logistics.
• Liaison with the Business Unit Training Coordinators and Corporate Training for system, reporting and governance matters.
  • Validation of vendors
  • Course criteria
  • Reporting issues
• Reporting:
  • Communicate and maintain monthly training report.
  • Conducts detailed analysis and trends data.
  • Support audits, emergency response projects and other areas by quickly and effectively manipulating data and reporting on information mined from our LMS.
  • Find innovative ways to improve reporting.
• Create a feedback process to assess quality of training delivery and ensure training is continuously improved.
• Facilitate, support, and compile the annual training plans and budget.

• Collaborate with stakeholders regarding fit for purpose and sustainable training solutions.
• Develop appropriate training programs using internal and external resources.
• Other tasks, as required.

Minimum Qualifications

• Completion of post-secondary education such as a Diploma or University bachelor’s degree in business.
• 6 years’ experience supporting Learning & Development, Human Resources, Process Coordination, or other technically related roles.

• Proven experience in training needs assessment and adult learning principles.
• 3 years’ experience in the Energy/Utility industry or similar technical environment.
• Proven history in the implementation of learning solutions.
• Demonstrated ability to design and deliver training to adult learners as well as the ability to complete assessments and training evaluations.
• Experience with learning management systems and enablement technologies.

Preferred Qualifications

• Intermediate experience and proficiency with various business software applications (Workday, Success Factors SAP, Microsoft Excel, SharePoint, Power BI).
• Strong interpersonal, conflict resolution and facilitation skills.
• Self-starter; ability to work independently.
• Detail oriented with excellent planning and organizational skills and must be able to manage rapidly shifting priorities as well as multiple projects concurrently.
• Demonstrated experience utilizing customer insights and secondary research to inform organizational decision making of applicable solutions.
• Experience with Adobe Captivate and Articulate 360 would be an asset.

This position requires candidates to:

• Have and maintain a valid driver’s license and provide a driver’s abstract (record) for review.
• Travel to other company locations for temporary assignments, meetings, or training.

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based staff.