Job Title: UX Designer III
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 Months
Senior Content Designer
Deliver content designs for multiple projects by creating, evaluating, and modifying the language used on tools, apps, prototypes and websites. Conduct ideation sessions, develop concepts and innovate using design thinking methodologies.
Responsibilities
- Conceptualize, design and execute future-state and near-term cross channel content experiences
- Writing, editing and proofreading skills
- Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
- Apply user-centered design methodologies to ensure content is accessible and based on customer needs
- Participate in all phases of the product development lifecycle, including product ideation and definition, user research, feature team scoping/planning, estimating effort, design, post-launch evaluation and stakeholder communication
- Collaborate with Experience Design Leads, Product Owners and engineers to develop the best solution for customers.
- Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
- Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
- Participate in cross-functional / enterprise / initiatives as a content design expert helping to identify risk / provide guidance for complex situations
- Conduct internal and external content projects; support the development/ delivery of presentations / communications to management or broader audience
- Acts as a subject matter expert within their own area of specialty or a resource for others integrating the broader organizational context into advice and solutions within own area
- Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
- Independently performs tasks from end to end
- Takes direction from Content Design Lead, and aligns with Product Owner, Tech Leads, Experience Design Lead, and Control Partners
Education and experience
- Undergraduate degree or equivalent work experience
- 5+ years of experience, preferably in digital, conversation or content design
- Experience in a design-related discipline (industrial design, user-centred design, visual design, design strategy, design management, human factors, psychology, human-computer interaction, etc.) is a major plus
MUST-HAVE
Hard Skills:
- Advanced writing, editing, and proofreading skills with mastery of English. – 5 years
- Proven ability to create audience-focused content that simplifies complex concepts.
- Strong strategic content planning and stakeholder management skills, with experience aligning content to business and brand objectives.
Soft Skills
- Willingness to collaborate
- Self-motivated, flexible, organized and accountable
- A passion for great experience design
NICE-TO-HAVE
- FI experience
- Public Site experience
- Mobile experience
- Familiarity of Figma
The pay range that the employer reasonably expects to pay for this position is between CA$68.00 and CA$76.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
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Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics. We welcome and encourage diversity in the workplace.
We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.
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