Technical Lead/BSA – TSYS

Job Title: Technical Lead/BSA – TSYS

Location: Toronto, ON (Hybrid)

Estimated Duration: 9 Months

The Platform Technology Lead will be responsible for effective software development activities for Payments Line of Business. The Technology Lead will work with technology project managers, developers, business analysts, solution architects, engineering/architecture teams, testing teams, vendors, business teams and delivery teams from various groups within and outside. The position requires a Leader with knowledge of software development skills, technical knowledge (Integration, real time/batch data) and proven experience delivering complex technology projects.
 

• The Platform lead is accountable for supporting and leading Intakes/engagement of development/testing/business teams impacted by the change/activity.
• Lead all the technical activities/assessment for all Platform related vendors.
  • This is applicable to also when the Platform Lead is assigned to a Project not led by Platform.
• Supports Platform QA, e2e, UAT and other testing teams requiring Platform technical SME.
• Lead the implementation of Platform led projects for both lower environment and production
• Accountable for the Change Records related to Platform changes
• Provides support and recommendations to SA, project teams, development teams on the solutions pertaining to platform data/services and functionality.
• Supports PM’s and other leads to co-ordinate scheduled, planning for project plans for Platform scope
• Lead the Platform issue management for the assigned changes for Platform and Project teams
• Key stakeholder in all requirements sessions, system diagrams, Design reviews, provides recommendation for approval of the Platform STO/LTO
• Responsible for raising risk awareness and work with team on mitigation and being part of the solution
• Lead all activities related to SES/Data Mapping for all Platform vendor changes
• Lead and recommend Data usage for vendor services such as API and MQ.
  • Ability to understand and perform analysis with request/responses to triage issues and investigations
• Assigned as a Tech Lead for the following type of changes (outside of Platform led)
  • Projects which have a change to Platform vendors, such as data, functionality, integration (new product, enhancements, new vendor, etc)
  • Projects which are not changing or add new data, functionality, and integration, but scope is utilizing existing services/data
  • API’s/real time data – anytime this is in scope, new or existing, a Platform Lead must be assigned and drive this work with project team
    • Platform is accountable for ensuring we are leveraging real time data the most optimal way that is efficient to the platform and cost effective to business.
• Conducts independent analysis and assessment to resolve strategic issues.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Leads and implements initiatives.
• Reviews, evaluates, and derives requirements for testability.
• Participates and contributes to Designs, develops, executes, and maintains testing strategies and plans to ensure stability and efficiency, enabling a seamless process.
• Recommends approaches to streamline and integrate technological processes and systems in the organization to improve overall efficiency and improve the bank.
• Ensures the accuracy and consistency of documentation processes. Follows BMO’s SDLC process.
• Communicates the overall quality of a deliverable and ensures metrics are used to drive delivery and identify any areas of concern.
• Participates in programs/projects across the enterprise.
• Participates as an active stakeholder in every initiative, driving quality based on fact-based metrics.
• Ensures development teams’ unit testing practices are in place and confirms core criteria met prior to integrated testing delivery.
• Proactively provides improvement opportunities to the team to enhance the processes and testing practices.
• Identifies opportunities to strengthen the quality assurance capability, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks.
• Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently on a range of complex tasks, which may include unique situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically, 3-7 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business.
• TSYS applications knowledge including TS2, TLP, Quick Remit, Centresuite, API’s, MQ’s, etc.
• TSYS expertise for both Consumer and Commercial platforms
• TSYS integration knowledge
• Knowledge of the SDLC, testing concepts, methodologies, metrics, automated testing frameworks and BMO documentation standards.
• Understanding of applications and infrastructure components.
• Problem solving skills including the ability to troubleshoot and identify problem areas throughout testing.
• Collaborate well with others. Ability to translate technical concepts into easy to understand terms.
• Able to analyze data and use testing metrics to highlight improvement opportunities.
• Technical proficiency gained through education and/or business experience.
• Verbal & written communication skills – In-depth.
• Collaboration & team skills – In-depth.
• Analytical and problem solving skills – In-depth.
• Influence skills – In-depth.
• Data driven decision making – In-depth.