Job Title: Loan Operation Rep I
Location: Lewiston, Maine (Onsite)
Estimated Duration: 4 Months

SUMMARY OF THE ROLE:
The role will provides clerical and administrative support for RESL Operations by managing incoming and outgoing correspondence, processing documents, maintaining records, and supporting operational workflows. This role ensures timely handling of mail, accurate document tracking, and effective coordination with internal business partners to support operational efficiency, service level agreements (SLAs), and compliance requirements.
Key Responsibilities

  • Receive, sort, scan, and distribute incoming mail and correspondence.
  • Prepare and process outgoing mail, packages, and operational documents.
  • Maintain document tracking logs and inventory records.
  • Perform data entry and update operational systems with mail and document status.
  • Support document retention, filing, and record management requirements.
  • Research and resolve mail discrepancies, returned mail, and routing issues.
  • Assist with report preparation and administrative documentation.
  • Monitor shared mailboxes and respond to routine inquiries.
  • Coordinate with internal partners to ensure timely document delivery and processing.
  • Support compliance, quality control, and audit-related documentation requests.
  • Maintain confidentiality of customer and business information.
  • Assist management with special projects and operational initiatives as assigned.

Required Skills

  • Organizational skills.
  • Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
  • Ability to manage multiple priorities in a fast-paced environment.

Primary Objective
Support RESL Operations by ensuring accurate, timely, and compliant processing of correspondence, documentation, and administrative tasks while contributing to operational efficiency and customer service excellence.

MUST-HAVE Hard Skills:

  • Admin Clerical exp
  • Ms office suite
  • Focus on Adobe (scanning purposes)
  • Customer service (internal stakeholders)

SOFT SKILLS:

  • Interpersonal skills

The pay range that the employer in good faith reasonably expects to pay for this position is between $17.00 and $20.00

Our benefits offering includes medical, dental, vision and 401k.

Tundra Technical Solutions would like to thank you for your interest in this opportunity. However, only candidates under consideration will be contacted.

Tundra Technical Solutions is a global workforce and technology delivery firm, ranked by Staffing Industry Analysts as one of the largest in North America. At Tundra, we aren't just hiring top talent at the world's most recognizable brands; we are pioneers of social recruitment.

This post is for a contract assignment. Assignment duties and duration are subject to business needs and requirements. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other legally protected characteristics.

 

California Notice. Qualified applicants with arrest or conviction records will be considered for employment in accordance with law, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Criminal history may have a direct, adverse, and negative relationship with the following job duties: protect and return property, adhere to confidentiality requirements, comply with security requirements, adhere to policies and codes of conduct.

 

We use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision making in the process.

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