Business Analyst – IT

Position Title: Business Analyst – IT
Location: Toronto, ON (Hybrid)
Estimated Duration: 12 months
               
Story Behind the Need
Business Continuity & Operational Resilience
Project: Contributes to the overall success of GBM (Global Banking & Markets) Business Continuity and Operational Resilience team globally ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities are in compliance with governing regulations, internal policies and procedures and adheres to bank risk appetite.
Reason for request: Require contractors to assist in the development of GBM Canada's Operational Resilience program, including assistance with process mapping, scenario testing, and project management.
Candidate Value Proposition:
Exposure to contribute to build a program in GBM team
High visibility to other opportunities within the capital markets, corporate & investment banking
More exposure to regulatory requirements in Operational Resilience
Typical Day in Role
Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge;
Lead Operational Resilience planning sessions to determine GBM Canada critical business services, impact tolerances, process mapping and vulnerability remediation efforts;
Assist with Operational Resilience self-assessments for all GBM Canada critical business services;
Contributes to Operational Resilience efforts to prevent, adapt, respond to, recover, and learn from operational disruptions in collaboration with other BLs and risk management groups (ECM, GRM, etc.);
Prepare operational resilience related materials for exercises, committees, crisis task forces, and working groups (external and internal);
Coordinate and align with other regions for Operational Resilience
Assist with audit remediation efforts for GBM operational resilience issues;
Assist Manager of Operational Resilience with other duties as required;
Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions;
Actively pursues effective and efficient operations of his/her respective areas in accordance with client’s values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligation with respect to operational, compliance, AML/ATF/sanctions and conduct risk;
Champions a high-performance environment and contributes to an inclusive work environment.
Candidate Requirements/Must Have Skills:
Prior experience with Operational Resilience is required, Business Continuity is experience considered an asset
3-4 years as BA, exposure in stakeholder engagement & project management
Strong organizational, written and verbal communications skills to diverse stakeholders
Advanced computer skills particularly with process mapping tools (Visio), and MS Office (Excel, Word and Power Point, Power BI)
Familiarity with regulatory requirements in financial industry

Nice-To-Have Skills:
Project management exposure and experience considered an asset.
OSFI E-21 Knowledge
Soft Skills:
Strong collaboration skills
Detail-oriented
Best vs Average: The successful candidate must have Operational Resilience experience to be considered for this role. Strong presentation skills and comfortable leading meetings, organization and professional creation of Word Documents, Excel Files, PowerPoint Presentations, and MS Visio Maps, Detail oriented, asks questions with Project management exposure and experience.
Degrees or certifications:
• Undergraduate degree in business-related studies or equivalent work experience