Project Delivery Lead

Job Title: Project Delivery Lead

Location: Toronto, ON (Hybrid)
    
Estimated Duration: 12 Months

Location: Downtown Toronto  – 3 days of week
Responsibilities 

• Collaborate with senior stakeholders to define transformation objectives, ensuring alignment with organizational goals and strategic priorities. 

• Act as the primary liaison between the Transformation Office and operational teams in Front, Middle, and Back Offices.  

• Facilitate regular workshops and meetings to capture requirements and user stories, communicate progress, and address challenges. 

• Support the development of business cases through the identification and quantification of business benefits. Monitor and report on benefit realization throughout the delivery of the program. 

• Contribute to detailed plans for the successful execution of the transformation program, including timelines, milestones, and resource allocation. 

• Prioritize business requirements and user stories in alignment with key system integration milestones and operating model changes.  

• Lead the analysis of existing processes, technology, and data flows across the organization.  

• Work with technical teams to translate business requirements into functional and technical specifications. 

• Redesign business processes to align with the capabilities of new systems and leading practices.  

• Define and document changes to the operating model, including roles, responsibilities, and workflows.  

• Support testing of new systems and processes to ensure business requirements are met. Participate in the defect management and solution design where requirements are impacted.  

• Collaborate with the Change Management team to design and execute strategies to manage organizational impacts.  

• Support training initiatives to ensure teams across Front, Middle, and Back Offices are prepared for new systems and processes.  

• Provide ongoing guidance and support teams to facilitate smooth adoption.  

• Identify potential risks and issues related to technology, process and organizational changes.  

• Proactively develop mitigation strategies and work with stakeholders to resolve issues promptly. 

• Monitor the effectiveness of new systems and processes post-implementation, ensuring objectives are met.  

• Gather feedback and work with teams to identify opportunities for continuous improvement. Ensure knowledge transfer and documentation of lessons learned for future initiatives.  

• Provide guidance and mentorship to Business Analysts and other team members involved in the program to develop and sustain disciplined program delivery behaviours.  

• Drive a focus on quality and efficiency throughout the transformation lifecycle.  

• Build strong relationships with key stakeholders to foster buy-in and support the transformation program by fostering a culture of transparency, collaboration, and service excellence. 

 
 
Qualifications 

• Minimum 7-9 years experience managing large programs and/or transformation initiatives in the Financial Services industry. 

• Bachelor’s or Master’s Degree in a related field such as Computer Science, Engineering, Mathematics, Accounting, or Finance. 

• Strong knowledge of project/program management best practices and standards. 

• Deep understanding of the investment lifecycle across investment products, including key processes. 

• Proven ability to manage complex projects and programs with competing priorities. 

• Expert communication and presentation skills with all levels of business, technology, and control partner stakeholders. Ability to translate and synthesize complex topics and solicit decisions from senior executives. 

• Experience implementing and delivering change to leading investment applications, including but not limited to Eagle, Calypso, Charles River, Bloomberg, BlackRock, and/or SimCorp.  

• Experience with the Azure cloud platform and/or Snowflake are nice to have. 

• Certifications in Agile delivery, Lean, Six Sigma, Business Process Notation, Change Management are considered an asset. 

• Certified Business Analyst Professional (CBAP) is considered an asset.  

• Self-motivated with strong, proven, analytical and problem-solving skills. 

• Commitment to standards of professionalism, internal controls, and compliance. 

 
And you demonstrate: 

• High standards of business and ethical values including the ability to deal with confidential information. 

• A people-first focus with a desire to develop meaningful, positive relationships across all levels of the organization. 

• A teammate mentality coupled with servant leadership. 

• A sense of urgency, optimism, and a desire to deliver excellence. 

• A desire to drive debate, to speak candidly and to listen empathetically; and 

• Strong orientation towards strategy, change and results.