Senior Business Analyst

Job Title: Senior Business Analyst

Location: Welland, ON (Onsite)

Estimated Duration: Fulltime

About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

We are looking for an experienced and strategic Senior Business Analyst to join our team. The ideal candidate will possess programming skills, along with significant experience in data analysis, process improvement, and strategic planning.
Key Responsibilities:

• Lead the analysis of collections data to identify trends, insights, and areas for improvement.
• Develop comprehensive reports, dashboards, and visualizations to inform decision-making.
• Design and implement predictive models to forecast collections performance.
• Work closely with cross-functional teams to develop strategies that enhance collections efficiency.
• Mentor junior analysts by providing guidance on best practices in data analysis and programming.
• Present findings and recommendations to senior management in a clear and actionable manner.
• Ensure data integrity, consistency, and accuracy across all analytics activities.
• Drive and implement digital strategies to enhance the efficiency and effectiveness of the collections process, including the adoption of new technologies and automation tools.
• Collaborate with and support the Agency Risk & Control Team to optimize third party recovery efforts and improve overall performance.

Qualifications:

• Bachelor’s degree or higher in Finance, Business Administration, Economics, Computer Science, or a related field.
• 5+ years of experience as a business analyst or similar role in collections or finance.
• Advanced proficiency in SQL and SAS; experience with additional programming languages is a plus.
• Strong analytical skills with the ability to interpret complex datasets and translate them into actionable insights.
• Excellent communication skills with the ability to present technical information to non-technical stakeholders.
• Proven track record of leading projects and driving process improvements.

Our Commitment to Diversity, Inclusion and Belonging 
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
 
Accommodations  
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.