Senior Product Manager (Network Infrastructure)

Location: Ottawa, Ontario (Hybrid)

Employment Type: Full-Time

Who You Are:  

You are an experienced product leader who operates confidently at the intersection of network infrastructure, technical operations, and customer needs. You've led complex products and can translate deep technical capabilities into clear, practical value for enterprise customers, consumers, and partners. 

You bring a strong understanding of DNS, both recursive and authoritative, along with exposure to areas such as anycast architecture, threat feeds, or adjacent network infrastructure environments. While not expected to be an engineer, you’re comfortable engaging deeply with technical teams and building credibility quickly. 

You know how to turn infrastructure data into product value. Whether it's threat intelligence, performance reporting, or operational debugging, you understand what DNS sees and what to do with it. 

You are outcome-driven and partnership-minded, with experience managing vendor relationships where you don't control the roadmap. You know how to negotiate priorities, influence integration timelines, and make thoughtful build-versus-buy decisions. 

You've shipped products used by real customers, not just infrastructure tooling. You understand the gap between what a backend system can do and what an end user actually needs. More importantly, you know how to close that gap through strong product thinking and execution. 

You balance strategic thinking with execution, set clear direction, and build alignment among technical and non-technical stakeholders alike. 
 

What You’ll Do:  

• Define, communicate and execute product roadmaps aligned with client's strategic priorities for cybersecurity products and services 
• Lead early-stage product discovery, platform evolution and decision-making for new cybersecurity capabilities, integrations and services 
• Define product requirements and success metrics informed by customer feedback, threat trends, market analysis and operational insights 
• Identify opportunities to leverage DNS technology to facilitate improved security for end users and business networks alike. 
• Work cross-functionally with engineering, security operations and partners to deliver secure, resilient and accessible product experiences 
• Balance long-term platform strategy with near-term delivery, helping teams make informed trade-offs in a fast-evolving threat landscape 
• Collaborate with channel partners, managed service providers and internal stakeholders to support product adoption and market expansion 
• Support go-to-market activities including product positioning, customer engagement and sales enablement for client's DNS offerings
• Support the sales cycle from customer engagement through to successful product implementation 
• Act as a subject matter expert, representing client through customer engagements, webinars, conferences, trade shows and other industry events 

Qualifications: 

• 5-8 years of experience in product management, ideally within DNS or network infrastructure
• Strong understanding of DNS infrastructure, including anycast DNS and DNS firewalls
• Strong understanding of how DNS plays a role in a broader security strategy
• Experience in both infrastructure and B2B product management
• Experience conducting user and market research and translating insights into scalable, customer-focused products and services
• Experience writing detailed functional requirements and working closely with agile engineering teams
• Experience working with cross-functional stakeholders, including engineering, sales, operations and external partners 
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences 
• Ability to make and defend prioritization decisions in high-pressure environments
• Experience owning a product P&L or contributing to pricing and packaging decisions
• Willingness and ability to travel occasionally