Job Title: Tech Writer
Duration: 6 months
Location: Toronto or Montreal 3 days on site
Job Summary
Develop, maintain and update comprehensive documentation for cybersecurity, IT and GRC practices. Gathering pertinent feedback from leads ensuring documentation is accurate, comprehensive and appropriate for its intended audience. Work closely with SME’s and stakeholders to collect information to create high-quality deliverables including process and procedure documentation, process workflows, policy & directive documentation, RACI’s, etc.
Job Responsibilities
Determine categories of information required to develop required deliverable. Work with SME’s to ask appropriate questions to solicit required information.
Develop realistic plans and timelines for developing documentation that align with SME’s and program timelines. Manage deliverables to plan and escalate risks and issues to leadership for support.
Conduct thorough analysis of existing processes and identify areas for improvement to enhance security and compliance.
Apply principles of minimalism and leverage business language to ensure that process documentation is well understood by readers whose process and technical knowledge may range from limited to highly proficient.
Standardize documentation types and support management of documents within central repository.
Prepare detailed reports and presentations for senior management and stakeholders. Moderate the type of language to suit the purpose and audience.
Actively identify and make recommendations for improvement in the documentation and review procedure and process.
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Maintain a library of application documentation, cataloging it for internal and/or external use.
Job Qualifications
Proficiency in various documentation tools and formats.
Experience with policy management and GRC tools.
Ability to leverage AI tools, such as Microsoft Copilot, to enhance efficiency in document development.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Ability to handle multiple initiatives and deadlines with attention to detail and quality.
Ability to learn new technologies and tools quickly and adapt to changing requirements.
The pay range that the employer reasonably expects to pay for this position is between CA$65.00 and CA$80.00
Our voluntary benefits offering includes medical, dental, vision and retirement benefits.
Applications will be accepted on an ongoing basis.
Tundra Technical Solutions would like to thank you for the interest you have demonstrated in this opportunity. However, only candidates with the required skills will be contacted.
Tundra Technical Solutions is an Equal Opportunity/Affirmative Action Employer. We welcome and encourage diversity in our workplace.
Not interested in this position, but know somebody who might be? Check out our Referral Reward Program, referrals are a big secret behind our success. As always, we’re on the lookout for great people. And we know that you know great people!
Tundra Technical Solutions is among North America’s leading providers of Information Technology and Engineering staffing and consulting services. Our success and our clients’ success are built on a foundation of service excellence. Rather than continually trying to sell to new clients and companies and simply filling databases with candidates, we focus on developing stronger relationships and deeper knowledge of our existing clients’ challenges and opportunities.
Open ears. Open minds. Open futures